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Privacy Policy
Who We Are
The Portal is a community-based learning environment dedicated to empowering young people. This privacy policy explains how we collect and process your personal data when you interact with our services, attend our events, or visit our website.
What Data We Collect
We may collect identity data (name, age), contact data (email address, phone number), and technical data (IP address, browser type) when you register for programs or use our digital platforms. We also collect information about your interests in our educational initiatives.
How We Use Your Data
We use your data to manage your participation in our learning programs, communicate updates about events like our Forum launch, fulfill our legal obligations, and improve our community services through feedback and analysis.
Legal Bases for Processing
Processing of your personal data is based on your explicit consent, the necessity to perform a contract with you, our legitimate interests in providing educational services, or to comply with law enforcement and regulatory requirements.
Cookies & Tracking Technologies
Our website uses cookies to enhance user experience and analyze traffic patterns. You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of our site.
Data Retention
We keep your personal data only as long as necessary for the purpose it was collected, including for the duration of your membership or as required by financial and tax regulations.
Sharing Your Data
We do not sell your personal data. We may share information with trusted service providers who help us operate our systems, or when required by law to protect the safety of our community members, particularly minors.
International Transfers
The Portal does not transfer personal data to countries outside of the UK or the EEA. Your information is purely stored and handled within these regions unless a specific legal mandate requires it.
Your Rights
Under data protection law, you have the right to access, rectify, or erase your personal data. You also have the right to object to processing and the right to data portability. Please contact us to exercise these rights.
Contact Us
For any questions about our privacy policy or how we handle your data, please email us at contact@theportalnorfolk.org.uk or write to us through our social channels.